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Introducing LandScape market segmentation in the new CommunityConnect
We’re excited to introduce the most robust market segmentation system in the country: LandScape by STI from Austin, TX. LandScape is already helping our consulting service customer’s increase their...
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Help is on the way!
Well, Support Center actually. We’re adding a new Support Center (do we call it “help center” or “support center”? we decided on support center) to both CommunityConnect and BusinessDecision in the...
View ArticleDiscover: A Core Feature in the New CommunityConnect
In a previous post we announced the launch of the new CommunityConnect. Now let’s talk about one of its core features: Discover. CommunityConnect combines any library usage data with powerful market...
View ArticleInsight: A Core Feature in the New CommunityConnect
In a previous post we announced the launch of the new CommunityConnect. And, in another post we introduced one of our core features. Now let’s talk about another core feature: Insights....
View ArticleDashboard: A Core Feature in the New CommunityConnect
In a previous post we announced the launch of the new CommunityConnect. In previous posts we discussed Discover and Insight. Now let’s talk about the third core feature: Dashboard. CommunityConnect...
View ArticleThe Multiplier Strategic Planning Effect at NLA/MPLA in South Lake Tahoe
On Monday, October 16, 2017, I was fortunate to present at the Nevada Library Association/Mountain Plains Library Association joint conference at the Hard Rock Casino and Hotel (well, Harvey’s...
View ArticleUp Down and Sideways: Integrating State and Local Public Library Data
On Tuesday, October 17, 2017, I was fortunate to present at the Nevada Library Association/Mountain Plains Library Association joint conference at the Hard Rock Casino and Hotel, Stateline, South Lake...
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NLA/MPLA Keynote Speaker Introduction
On Tuesday, October 17, 2017, I was fortunate to have been asked to introduce the keynote speaker at the Nevada Library Association/Mountain Plains Library Association joint conference at the Hard Rock...
View ArticleWashington County Library at Light Speed
WCL rocks at light speed. Washington County is located between St. Paul and Wisconsin. The population is just over 250,000. It’s a big, suburban, and growing county. In October 2016, I went to...
View ArticleGallup Describes that Highly Matrixed Employees are More Engaged
Working with Washington County Library (MN), referenced in other blogs, we took an initial dive into Gallup’s concept of the the highly-matrixed workplace, and its positive impacts on organizational...
View ArticleOther Features in the New CommunityConnect
In previous posts here, here, and here, we introduced the new CommunityConnect core features. In this post we want to mention some other important features: Geocoding: CommunityConnect geocodes...
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